We protect your privacy
Our goal at Genesis is to make your shopping experience safe, convenient and worry free. All your personal information is protected in transit by a Secure Socket Layer (SSL) which fully encrypts and protects all of your personal data (name, address, contact details, credit/debit card/internet banking details, test reports etc.) from being read or received by anyone over the Internet.
We limit data access to those who need to know
Within our organization, your personal data is accessible to only a limited number of employees with special access privileges. Although we may, from time to time, compile general demographic information based on your order, this information is shared within our organization only and has no identifiable personal data associated with it.
To enable you to place an order on any of our digital assets (site, mobile app etc.), we need to have the following basic information about you: Your First Name, Your Last Name, and Your Address, City, Postal code, State, Country, Mobile Phone Number and Contact E-mail address. Apart from this, our systems gather certain details about your computer/smartphone’s internet connection details like your IP address when you visit any of our digital assets. Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to customize our digital assets as per your interest, to calculate the number of visitors on our digital assets and to know the geographic locations from where our visitors come etc. We do not allow any unauthorized person or organization be it other members, visitors, and anyone not in our organization to use any information collected from you.
You can modify your personal details by accessing Edit Profile option anytime from our digital assets.
We do not rent, sell, share, barter, or give away your information to anyone in any form. To some extent, information has to be passed on to the courier companies, payment processing companies/banks, vendors, etc. to enable them to perform their functions related to your order fulfilment. Apart from this normal business requirement, information may also be needed to be shared with law authorities, for fraud detection, and for the safety of our digital assets, employees, management, users, members and other affiliates associated with us.
The most important usage of the information collected from you is your mobile number and email which is used to inform you that your order has been confirmed/executed. Your email/mobile is also used to inform you for your customer service related queries and for any newsletters sent. All other information collected is confidentially stored and will not be disclosed unless needed as per the requirement of the law authorities or in case of any disputes.
NOTE: The terms & conditions mentioned herein are subject to change without prior notice at the sole and absolute discretion of Genesis management only.