FAQs

Q. How does Skingene™ work exactly?

A. It’s easy. Order the test online and a test kit is sent to you. Collect a saliva sample from your inside cheek with our easy-to-use DNA Collector. The sample is then collected from you and analysed at our accredited lab. Your genetic data is collected in this test.

This data is analysed and a user-friendly report, tailored to the end-user based on the proprietary algorithm is generated. (A specialist advisor can also help you to interpret your test results.)

Your Skingene ™ Test Results are presented with a list of key ingredients, products and treatments designed for your gene type, that you should focus on in each of the 5 skin ageing categories.

This allows you to shop for exact skincare products that will be most effective and beneficial for you.

Q. How dependable are the results?

The scientific accuracy of the test is currently 99.96%. There is that small margin for error, however we have technical measures in place to ensure very high accuracy.

Q. How long will my sample last before reaching your laboratory?

The DNA collector in our kit uses a new preserving technology that enables the sample to last for up to 2 years, if kept at room temperature.

Q. How long is my DNA sample kept for?

Your DNA sample may be retained by Genesis Biogen for up to seven (7) days after your saliva sample is processed (for re-testing if necessary). After that your sample is sent to the Isolation Bay where all collected samples are permanently erased through incineration.

Q. Is my DNA safe?

Yes. We follow strong guiding principles and policies on security, and we support laws that protect your privacy and genetic information.

Q. How can I be sure if my personal information is protected?

Genesis Biogen values the trust you place in us. To prevent unauthorised access or disclosure, to retain data accuracy, and to ensure the use of the information, we use a range of technical, physical and administrative measures to protect the information we collect about our customers. – Privacy Policy.

Q. Can anyone be too old to take the Skingene test?

No matter what your age, you can take the test as it is never too late to focus on the future health of your skin.

Q. Why shouldn’t I just use as many products as possible to cover everything?

Sure you could always purchase and use a wide variety of skincare products but most skin care professionals would concur that this is neither economical nor practical. By understanding your skin’s predispositions – from a DNA perspective – we are able to identify the right things that you should be using as per an individualised skincare program designed for you!

This targeted approach (rather than try everything, or one-size fits- all skincare approach) ultimately helps save you time, money and more importantly focuses your skincare regimen on key areas that are important to your individual skin’s physiology.

Q. I already follow advice from skin professionals, magazines and news reports. Do I really need to take Skingene test?

Definitely. Only the skin health insights from your DNA test can point out the preventive measures most suited to you. Even if you follow everybody’s advice to the letter, no-one will be able to accurately predict how your skin will age just by looking at you.

What’s more, Skingene™ provides you with the most accurate information based on your DNA. By gaining insight into your DNA, you can determine your skin’s genetic risks and take the right preventative steps to improve your skin’s future.

Q. Will I ever need to take the test again?

No. There is no need to retake the Skingene™ Test as your genes will never change. Your DNA remains same throughout your entire life so this is a once in a lifetime investment that saves you from all non-personalized products and treatments.

Q. What is Skingene™ Science based on?

With the finalisation of the Human Genome Project in 2003, Skingene™ Scientists have been working hard to uncover the human skin’s unique genetic blueprint. In 2008,research led to a remarkable discovery of 15 genetic markers that play a role in skin protection, premature aging and determine the future outcomes for our skin. This remarkable discovery lead to a revolutionary era of personalized skin care.

The Skingene ™ Test Results use our proprietary analysis to develop a personal guide for building a complete, tailored skincare solution that allows each individual to achieve optimal long term skin health.

Q. Why should I test my DNA?

Right now, we are bombarded with more health advice than ever, but what’s really right for you?
Most advice are general and so everyone gets the same recommendations on nutrition and skin care. With Skingene TM , you can move beyond the one-size-fits-all suggestions. The skin health insights from your Skingene™ Test Results can point you toward the prevention and therapeutic measures most suited to you.

Q. How long will it take for my results to come?

Your report will be generated 14 days after we receive you sample